Jasmine

Yes, the device will switch off automatically when there is no water left in the water container. Jasmine will not be damaged if she runs out of water.

You can clean the water container using a common household descaler. Mix the descaler with water according to the instructions on the packaging. Please do not attempt to chip limescale deposits off the membrane using a hard object. In the case of stubborn limescale deposits, we recommend repeating the descaling process several times in a row. Make sure that no water gets into the air outlet opening. After descaling, carefully rinse out the base and dry it thoroughly. The upper part made of polycarbonate can be cleaned in the dish washer.

It is completely normal for the water to heat up slightly when your aroma diffuser is in use. This is caused by the the ultrasonic membrane which produces the mist. It will depend on the device and the amount of water in it as to how much the water heats up and the temperature can vary between 30 °C and 65 °C (86 °F – 149 °F). We recommend that the cover is left closed while the device is in use. To refill your Julia with oil or water, switch off the device and unplug the adapter before removing the cover.

Please never remove the cover while the device is in use!

We recommend the use of pure natural essential oils for the operation of your aroma diffuser.

To begin with, you can add 2-3 drops of the scented oil to the water. Depending on the desired intensity of the fragrance, you can increase or decrease the number of drops.

If you barely smell the scent, please look at the list with recommendations:

• Increase the amount of oil/fragrance drops in the diffuser.
• Try different kind of fragrances/essential oils.
• How much the scent is noticeable depends mostly on the quality of the fragrance itself (synthetic, natural, ingredients, etc.). It is comparable with wine; quality is everything plus the scent also changes over time. Our experience is that the best results are achieved with 100% pure essential oils of a high quality and concentration.
• The room temperature and relative air humidity influence how noticeable the scent is. The drier the environment, the less noticeable is the scent.
• A high rate of air ventilation (opening windows and/or heating/air conditioning) has a direct influence on the scent because it makes it disappear faster. Reducing the air ventilation and not putting the aroma diffuser next to an air vent helps to increase the time the scent remains in the air and thus the noticeability. This also means no tilted windows.
• Make sure the aroma diffuser is positioned where you like the scent to be most noticeable, best at least 70 cm above the floor.
• Clean the inside of the aroma diffuser at least once a week and make sure to thoroughly clean the transducer from any oil/scent residues. The transducer can be clogged which results in a lower output and less noticeability of the scent.